Ticket Sales, Exchanges, Refunds

Selling a Ticket

Selling a ticket consists of four parts. Each ticket sales is associated to a patron record. Once the Patron is located the event or events the patron wants to purchase for can be selected. Tickets are added to the order and finally a payment is made.

  1. Click the Patron button on the toolbar.

    Search for the patron purchasing the tickets. Click here for information on how to find a patron.

  2. Click the Buy Tickets button in the Contact List.

  3. Select Events from the Event List.

    A list of events appears in the Order window when tickets are selected on the left of the window. Several events can be selected at a time. For information on selecting events click here.

  4. Click the Seat Selection tab.

  5. Select the seats for purchase.

    For more information on selecting tickets in a Graphic Maps click here or for Festival Seating click here.

  6. Click the Payments button.

    Select the payment method. For more information on accepting payments click here.

  7. Click the Print Tickets button to complete the transaction and print the tickets.